Your domain's dashboard page shows you the renewal date and the auto-renew status.
When logged into your account, if you go to your dashboard and then to the domain's page, there is a list of information that shows the dates and the domain's renewal status.
If the domain shows "Auto-Renew" with "Yes" next to it, that means the domain is set to auto-renew.
If the domain shows "Auto-Renew" with "No" next to it, that means the domain is set to expire.
If the domain's renewal has been billed, but the domain's renewal date has not arrived yet, the customer will not be able to cancel the domain's renewal themselves
If you do not want the domain to renew, please login to your account and send us an authenticated request via our support form. Then we can cancel the renewal and refund the billing.