Effective date: 31 August 2026
The .NZ domain registry has introduced new rules affecting WHOIS Privacy services and the accuracy of registrant information. Depending on your domain's current status, one or both of the changes below may apply to you.
1. Changes to WHOIS Privacy Services
If your .NZ domain currently uses a WHOIS Privacy service, what happens next depends on how your domain is registered.
If your domain is registered to an individual
No action is required. You will be automatically moved to the .NZ registry's own privacy service from 31 August 2026. Your domain registration will remain active and unaffected.
If your domain is registered to a company or organisation
Under .NZ registry rules, the privacy service is only available to eligible individual registrants — it cannot be used by companies or organisations.
As a result, from 31 August 2026, the registrant details associated with your domain will become publicly visible in the WHOIS database. There is currently no alternative privacy option available for company or organisation registrants under .NZ registry rules.
Why is this happening?
The .NZ registry requires that domain registrations be associated with genuine individuals or lawfully constituted entities, and it permits only its own privacy service — which is limited to eligible individual registrants.
2. Updating Incomplete or Invalid Registrant Details
Some .NZ domains have registrant records containing placeholder, anonymised, or invalid information — for example, entries such as \"Anon\", \"Redacted\", \"N/A\", \"None,\" or similar.
If this applies to your domain, you must update your registrant details before 31 August 2026.
Your registrant record needs to identify the genuine owner of the domain and include accurate, complete contact information.
Why this matters
This is a requirement set by the .NZ domain registry to ensure all domains are associated with accurate, verifiable ownership information. Domains that remain non-compliant after the deadline may be subject to further action by the registry, so we recommend updating your details as soon as possible.
Privacy after updating your details
How to Update Your Registrant Details
You can update your domain's registrant details by logging into your account and editing the contact information associated with your .NZ domain. If you need assistance, our support team is happy to help.
Key Dates
| Date | \nWhat happens | \n
|---|---|
| 31 August 2026 | \nWHOIS Privacy changes take effect; any outstanding invalid or placeholder registrant details must be corrected by this date | \n
Frequently Asked Questions
Why is my registrant information becoming public? This only affects company or organisation registrants, as the .NZ registry's privacy service is limited to individuals. This is a registry-wide policy and applies to all .NZ domains in this category, regardless of provider.
Is there any other way to keep my business's details private? Not currently. Under the current .NZ registry rules, there is no privacy option available for company or organisation registrants.
What counts as \"invalid\" or \"placeholder\" registrant information? Entries that don't reflect a genuine registrant — such as \"Anon\", \"Redacted\", \"N/A\", \"None,\" or similar generic or incomplete values.
What happens if I don't update my details in time? Your domain may be subject to further action by the .NZ registry. We recommend updating your details before the deadline to avoid any disruption.
Do I need to do anything if I'm an individual with WHOIS Privacy already active? No — you'll be automatically transitioned to the .NZ registry's privacy service, and no action is needed on your part.
If you have any questions about how these changes affect your domain, please contact our support team — we're happy to help.
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Effective date: 31 August 2026
The .NZ domain registry has introduced new rules affecting WHOIS Privacy services and the accuracy of registrant information. Depending on your domain's current status, one or both of the changes below may apply to you.
1. Changes to WHOIS Privacy Services
If your .NZ domain currently uses a WHOIS Privacy service, what happens next depends on how your domain is registered.
If your domain is registered to an individual
No action is required. You will be automatically moved to the .NZ registry's own privacy service from 31 August 2026. Your domain registration will remain active and unaffected.
If your domain is registered to a company or organisation
Under .NZ registry rules, the privacy service is only available to eligible individual registrants — it cannot be used by companies or organisations.
As a result, from 31 August 2026, the registrant details associated with your domain will become publicly visible in the WHOIS database. There is currently no alternative privacy option available for company or organisation registrants under .NZ registry rules.
Why is this happening?
The .NZ registry requires that domain registrations be associated with genuine individuals or lawfully constituted entities, and it permits only its own privacy service — which is limited to eligible individual registrants.
2. Updating Incomplete or Invalid Registrant Details
Some .NZ domains have registrant records containing placeholder, anonymised, or invalid information — for example, entries such as \"Anon\", \"Redacted\", \"N/A\", \"None,\" or similar.
If this applies to your domain, you must update your registrant details before 31 August 2026.
Your registrant record needs to identify the genuine owner of the domain and include accurate, complete contact information.
Why this matters
This is a requirement set by the .NZ domain registry to ensure all domains are associated with accurate, verifiable ownership information. Domains that remain non-compliant after the deadline may be subject to further action by the registry, so we recommend updating your details as soon as possible.
Privacy after updating your details
How to Update Your Registrant Details
You can update your domain's registrant details by logging into your account and editing the contact information associated with your .NZ domain. If you need assistance, our support team is happy to help.
Key Dates
| Date | \nWhat happens | \n
|---|---|
| 31 August 2026 | \nWHOIS Privacy changes take effect; any outstanding invalid or placeholder registrant details must be corrected by this date | \n
Frequently Asked Questions
Why is my registrant information becoming public? This only affects company or organisation registrants, as the .NZ registry's privacy service is limited to individuals. This is a registry-wide policy and applies to all .NZ domains in this category, regardless of provider.
Is there any other way to keep my business's details private? Not currently. Under the current .NZ registry rules, there is no privacy option available for company or organisation registrants.
What counts as \"invalid\" or \"placeholder\" registrant information? Entries that don't reflect a genuine registrant — such as \"Anon\", \"Redacted\", \"N/A\", \"None,\" or similar generic or incomplete values.
What happens if I don't update my details in time? Your domain may be subject to further action by the .NZ registry. We recommend updating your details before the deadline to avoid any disruption.
Do I need to do anything if I'm an individual with WHOIS Privacy already active? No — you'll be automatically transitioned to the .NZ registry's privacy service, and no action is needed on your part.
If you have any questions about how these changes affect your domain, please contact our support team we're happy to help.
","user_segment_ids":[]},{"id":38288595487261,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/38288595487261.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/38288595487261-DNS-Migration-to-KeyDNS-What-Happens-if-My-Domain-Has-Additional-Non-Standard-Nameservers","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174140662429,"created_at":"2026-08-11T11:29:41Z","updated_at":"2026-08-11T11:29:56Z","name":"DNS Migration to KeyDNS: What Happens if My Domain Has Additional (Non-Standard) Nameservers?","title":"DNS Migration to KeyDNS: What Happens if My Domain Has Additional (Non-Standard) Nameservers?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-08-11T11:29:56Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
We are migrating domain DNS management from our legacy autoDNS platform to our new system, KeyDNS. If your domain uses iwantmyname's DNS service, this article explains what changes, whether it affects you, and what to do if you use a third-party or secondary nameserver setup.
This applies to you if you received an email titled \"Important: Nameserver update for [DOMAIN]\" or a follow-up reminder. You've received this because our review found that your domain currently has nameservers configured that fall outside our standard iwantmyname/KeyDNS set — for example, Cloudflare, AWS Route53, or a hosting provider's nameservers, either alongside or instead of ours.
On the migration date stated in your email, any domain still pointed at our DNS service will have its nameservers updated at both the DNS zone level and the domain registry level to our new standard KeyDNS nameservers:
dns1.iwantmyname.comdns2.iwantmyname.comdns3.iwantmyname.comAny additional or third-party nameservers currently on the domain will not be carried across to KeyDNS. Only the three nameservers above will remain after migration.
There are generally two reasons a domain ends up with mixed/non-standard nameservers:
If you're not sure which situation applies to your domain, treat it as case 2 and get in touch before your migration date.
| Situation | \nAction | \n
|---|---|
| You recognise the extra nameservers and are actively using them | \nContact support before your migration date so we can review your setup and agree the best approach before any change is made. | \n
| You don't recognise the extra nameservers, or believe they're no longer needed | \nNo action needed — the migration will proceed and clean these up automatically. | \n
| You're unsure | \nContact support — we're happy to review your configuration with you at no cost. | \n
If you don't respond and you fall into the \"stale configuration\" group, nothing changes for you operationally your domain will simply be tidied up to point solely at KeyDNS. If you fall into the \"actively using third-party DNS\" group and take no action, any services relying on the removed nameservers may stop resolving correctly after the migration date. This is why we strongly recommend reaching out if you have any doubt.
Q: Will this change my domain's registration, ownership, or renewal date? A: No. This only affects DNS/nameserver delegation, not registration or ownership.
Q: Will my email stop working? A: Only if your email (MX records or similar) depends on the non-standard nameservers being removed. If email is managed entirely through our DNS zone already, it won't be affected. If unsure, contact support before your migration date.
Q: I use a secondary DNS provider on purpose — can I keep it? A: In many cases, yes, depending on your setup. Contact support before the migration date so we can review and configure this correctly rather than having it dropped automatically.
Q: What if my migration date has already passed? A: Contact support with your domain name and we'll review the current nameserver configuration with you and help restore any required third-party entries.
Q: How do I know if this applies to my domain? A: You will only have received the notification email if our review flagged your specific domain. If you haven't received an email, no action is required.
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We are migrating domain DNS management from our legacy autoDNS platform to our new system, KeyDNS. If your domain uses iwantmyname's DNS service, this article explains what changes, whether it affects you, and what to do if you use a third-party or secondary nameserver setup.
This applies to you if you received an email titled \"Important: Nameserver update for [DOMAIN]\" or a follow-up reminder. You've received this because our review found that your domain currently has nameservers configured that fall outside our standard iwantmyname/KeyDNS set — for example, Cloudflare, AWS Route53, or a hosting provider's nameservers, either alongside or instead of ours.
On the migration date stated in your email, any domain still pointed at our DNS service will have its nameservers updated at both the DNS zone level and the domain registry level to our new standard KeyDNS nameservers:
dns1.iwantmyname.comdns2.iwantmyname.comdns3.iwantmyname.comAny additional or third-party nameservers currently on the domain will not be carried across to KeyDNS. Only the three nameservers above will remain after migration.
There are generally two reasons a domain ends up with mixed/non-standard nameservers:
If you're not sure which situation applies to your domain, treat it as case 2 and get in touch before your migration date.
| Situation | \nAction | \n
|---|---|
| You recognise the extra nameservers and are actively using them | \nContact support before your migration date so we can review your setup and agree the best approach before any change is made. | \n
| You don't recognise the extra nameservers, or believe they're no longer needed | \nNo action needed — the migration will proceed and clean these up automatically. | \n
| You're unsure | \nContact support — we're happy to review your configuration with you at no cost. | \n
If you don't respond and you fall into the \"stale configuration\" group, nothing changes for you operationally your domain will simply be tidied up to point solely at KeyDNS. If you fall into the \"actively using third-party DNS\" group and take no action, any services relying on the removed nameservers may stop resolving correctly after the migration date. This is why we strongly recommend reaching out if you have any doubt.
Q: Will this change my domain's registration, ownership, or renewal date? A: No. This only affects DNS/nameserver delegation, not registration or ownership.
Q: Will my email stop working? A: Only if your email (MX records or similar) depends on the non-standard nameservers being removed. If email is managed entirely through our DNS zone already, it won't be affected. If unsure, contact support before your migration date.
Q: I use a secondary DNS provider on purpose — can I keep it? A: In many cases, yes, depending on your setup. Contact support before the migration date so we can review and configure this correctly rather than having it dropped automatically.
Q: What if my migration date has already passed? A: Contact support with your domain name and we'll review the current nameserver configuration with you and help restore any required third-party entries.
Q: How do I know if this applies to my domain? A: You will only have received the notification email if our review flagged your specific domain. If you haven't received an email, no action is required.
","user_segment_ids":[]},{"id":37806416743069,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/37806416743069.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/37806416743069-How-much-time-do-I-have-to-renew-or-restore-my-domain-name","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173969543837,"created_at":"2026-07-22T11:46:20Z","updated_at":"2026-07-22T11:46:34Z","name":"How much time do I have to renew or restore my domain name?","title":"How much time do I have to renew or restore my domain name?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-07-22T11:46:34Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"The time available to renew or restore your domain depends on its extension (TLD) and where it currently sits in the expiration process.
1. Right after expiration
Once your domain expires, we wait at least 14 days before taking any further action on it, for extensions with a grace period — a little longer than some other registrars, giving you extra breathing room. For a small number of extensions without a grace period, this can happen sooner, so renewing before your expiration date is always the safest bet. During this window, your domain may stop resolving, but it's usually still renewable at the standard fee.
2. If the domain isn't renewed in time
If the window passes without renewal, the domain may move into a recovery phase where:
Reach out any time with your domain name and we'll check exactly where things stand.
3. Pending Delete and release
If a domain isn't renewed or restored in time, it eventually enters Pending Delete at the registry a short final stage before release to the public. Once it reaches this point, renewal or restoration is no longer possible, so it's worth acting before then.
A note on domains that reach this stage
If a domain isn't renewed and completes this process, it may become available to others, including through resale or auction. Once that happens we can't reverse it so we'd always rather help you renew or restore while there's still time.
A note on domains we take over
In some cases, where a domain isn't renewed, we may make use of it ourselves for a period. If that generates any proceeds, we may at our discretion credit a share of the net amount to your account. This isn't guaranteed and depends on the individual case, but it's something we're happy to discuss if it applies to you.
A few things to keep in mind
Not sure where your domain stands? Contact our support team with your domain name and we'll check its current status and walk you through your options.
","user_segment_ids":[]},{"id":37806370328733,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/37806370328733.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/37806370328733-How-much-time-do-I-have-to-renew-or-restore-my-domain-name","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174137100701,"created_at":"2026-07-22T11:46:20Z","updated_at":"2026-07-22T11:46:34Z","name":"How much time do I have to renew or restore my domain name?","title":"How much time do I have to renew or restore my domain name?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-07-22T11:46:34Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"The time available to renew or restore your domain depends on its extension (TLD) and where it currently sits in the expiration process.
1. Right after expiration
Once your domain expires, we wait at least 14 days before taking any further action on it, for extensions with a grace period — a little longer than some other registrars, giving you extra breathing room. For a small number of extensions without a grace period, this can happen sooner, so renewing before your expiration date is always the safest bet. During this window, your domain may stop resolving, but it's usually still renewable at the standard fee.
2. If the domain isn't renewed in time
If the window passes without renewal, the domain may move into a recovery phase where:
Reach out any time with your domain name and we'll check exactly where things stand.
3. Pending Delete and release
If a domain isn't renewed or restored in time, it eventually enters Pending Delete at the registry a short final stage before release to the public. Once it reaches this point, renewal or restoration is no longer possible, so it's worth acting before then.
A note on domains that reach this stage
If a domain isn't renewed and completes this process, it may become available to others, including through resale or auction. Once that happens we can't reverse it so we'd always rather help you renew or restore while there's still time.
A note on domains we take over
In some cases, where a domain isn't renewed, we may make use of it ourselves for a period. If that generates any proceeds, we may at our discretion credit a share of the net amount to your account. This isn't guaranteed and depends on the individual case, but it's something we're happy to discuss if it applies to you.
A few things to keep in mind
Not sure where your domain stands? Contact our support team with your domain name and we'll check its current status and walk you through your options.
","user_segment_ids":[]},{"id":37784608521629,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/37784608521629.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/37784608521629-Administrative-change-to-the-registrar-for-nz-domains-25-August-2026","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173968715165,"created_at":"2026-07-21T14:54:39Z","updated_at":"2026-07-21T14:54:49Z","name":"Administrative change to the registrar for .nz domains, 25 August 2026","title":"Administrative change to the registrar for .nz domains, 25 August 2026","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-07-21T14:54:49Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
On 25 August 2026, .nz domain names managed through iwantmyname will be moved from the registrar ideegeo Group Ltd to 1API GmbH.
Both registrars are part of Team Internet Group, which owns and operates iwantmyname.
This is an internal administrative change. It does not change your ownership of your domain, the way you manage it through iwantmyname, or the services connected to it.
The accredited registrar associated with your .nz domain registration will change.
Currently, affected .nz domains are registered through:
ideegeo Group Ltd
From 25 August 2026, they will instead be registered through:
1API GmbH
This means that 1API GmbH will become the registrar formally associated with the affected .nz domain registrations.
iwantmyname will continue to be the service you use to access, renew, configure, and manage your domains.
iwantmyname is owned and operated by Team Internet Group Plc.
Both ideegeo Group Ltd and 1API GmbH are companies within Team Internet Group. The transfer is part of an internal streamlining process intended to simplify how .nz domain registrations are administered within the group.
This is not a sale of your domain, a change of domain ownership, or a transfer of your iwantmyname account to an unrelated company.
| Area | \nWhat to expect | \n
|---|---|
| Domain ownership | \nYour domain remains registered to its current registrant. | \n
| iwantmyname account | \nYour account, username, login method, and account access remain the same. | \n
| Domain management | \nYou will continue managing your domain through iwantmyname.com. | \n
| DNS settings | \nNo DNS changes are planned as part of this administrative transfer. | \n
| Nameservers | \nYour existing nameserver configuration is not expected to change. | \n
| Website and email | \nThe transfer is not expected to interrupt services connected to your domain. | \n
| Renewal date | \nYour existing registration and renewal dates remain unchanged. | \n
| Automatic renewal | \nYour existing automatic-renewal preference is not expected to change. | \n
| Pricing | \nNo price changes are being made as part of this registrar transfer. | \n
| Terms and conditions | \nYour iwantmyname terms and the .nz Registrant Core Terms and Conditions remain unchanged. | \n
| Support | \nYou will continue contacting the iwantmyname support team for assistance. | \n
| Ability to transfer | \nYou remain free to transfer your domain to another registrar. | \n
No.
The registrar change will be handled automatically. You do not need to:
You only need to contact us if you have a specific question, notice an unexpected issue, or want to transfer your domain to another registrar.
The administrative transfer is scheduled for 25 August 2026.
Your affected .nz domains will continue to show ideegeo Group Ltd as the registrar.
You can continue managing, renewing, and updating your domain normally through iwantmyname.
The registrar associated with affected .nz domains will be changed from ideegeo Group Ltd to 1API GmbH.
The change may not appear in every registration lookup service at exactly the same time. Some third-party services cache domain registration information and may take time to refresh.
You may see 1API GmbH listed as the registrar when viewing registration information for your domain.
You will still sign in to iwantmyname and manage your domain in the same way as before.
The registrar transfer is not expected to cause downtime.
Your website, email, redirects, verification records, and other services generally depend on your domain’s DNS and nameserver configuration. These settings are not being changed as part of this administrative transfer.
You should not need to update your hosting provider, email provider, website platform, or DNS records.
If you experience an issue after the transfer, first check whether your domain’s nameservers and DNS records still match the settings required by your website or email provider. If the settings appear correct but the service is not working, contact iwantmyname support and include:
No change to your domain’s registration or renewal date is planned.
A registrar-to-registrar administrative transfer does not mean that your domain is being newly registered, cancelled, or automatically renewed for a different period.
You can continue checking your renewal date and renewal settings from your iwantmyname account.
Your current automatic-renewal preference is not expected to change as part of this process.
We recommend that all domain owners periodically confirm that:
These are general domain-management precautions and are not additional requirements created by this registrar change.
No price change is being made as part of this administrative transfer.
Future pricing may still change for unrelated reasons, such as registry pricing changes, taxes, currency movements, or broader updates to iwantmyname pricing. Any such change would be communicated separately where required.
The registrar transfer itself does not create a new fee.
No.
There are no changes to the .nz Registrant Core Terms and Conditions as a result of this registrar transfer.
There are also no changes to iwantmyname’s terms and conditions specifically because of this administrative action.
No.
The registrar is the organization responsible for administering a domain registration on behalf of the registrant. Changing the registrar does not change who the registrant is.
Your domain will remain registered to the same registrant, subject to the registration information currently recorded for the domain.
No ownership change is being announced through this process.
iwantmyname is owned and operated by Team Internet Group Plc. The transfer is taking place between two registrar entities within Team Internet Group.
No.
Your existing iwantmyname account will remain in place. You will continue to use the same website and account credentials.
You will not need to create an account directly with 1API GmbH.
There is no action you need to take directly with 1API GmbH for this transfer.
Your customer relationship and normal support contact remain with iwantmyname.
Be cautious if you receive an unexpected message asking you to:
The administrative transfer described in this article does not require any of these actions.
When uncertain, do not use the links in the unexpected message. Sign in to iwantmyname directly through the website or contact iwantmyname support.
No registrant contact changes are planned as part of the registrar transfer.
Your existing registrant information should remain associated with your domain. You are still responsible for ensuring that the information is accurate and current.
You can review the available domain contact information from your iwantmyname account.
No privacy-setting changes are planned as part of this administrative transfer.
The information displayed publicly for a .nz domain remains subject to applicable .nz policies, registry requirements, privacy rules, and the information associated with the registration.
If you believe that information is being displayed incorrectly after the transfer, contact iwantmyname support with the affected domain name and a description of the information you are concerned about.
The change applies to affected .nz domain names currently registered through ideegeo Group Ltd and managed through iwantmyname.
You do not need to perform the transfer separately for each domain.
The process will be completed administratively. After the effective date, you may see 1API GmbH listed as the registrar for the affected domains.
This notification concerns .nz domain names.
Domains using other extensions may be registered through different registrar entities and are not necessarily affected by this specific change.
You can continue managing all supported domains from the same iwantmyname account.
Yes.
You can continue using iwantmyname to manage your domain before, during, and after the administrative transfer.
This includes normal activities such as:
There is no planned customer-facing management freeze associated with the transfer.
There is no general requirement to avoid DNS changes.
However, DNS changes can take time to propagate regardless of the registrar transfer. If you make DNS or nameserver changes near 25 August 2026, temporary differences between DNS resolvers may be related to normal DNS propagation rather than the administrative registrar change.
When making an important DNS change, record the previous settings so they can be restored if necessary.
The administrative transfer does not remove your responsibility to renew the domain by the applicable deadline.
Check the domain’s renewal date in your iwantmyname account and make sure that:
You do not need to renew early solely because of the registrar change.
If your domain is already expired, suspended, or in a recovery process, contact iwantmyname support. The available options may depend on the domain’s current lifecycle status.
If you have already started a transfer to another registrar, continue following the instructions provided for that transfer.
Transfer timing and eligibility can depend on the domain’s current status. Contact iwantmyname support if:
Include the domain name and any error message from the receiving registrar.
You are not required to keep your domain with iwantmyname.
You may transfer the domain to another registrar of your choice. Your ability to transfer is not restricted because of the administrative process described in this article.
Before transferring, consider whether you need to:
Transferring your domain away may change where and how you manage the domain. It does not automatically move your website, email service, or hosting content.
Contact the iwantmyname support team and state that you need the authorization code for a .nz domain transfer.
To help us process your request efficiently, include:
For security reasons, support may need to verify that the request comes from an authorized account holder.
Support request: [Insert iwantmyname support form link]
No.
You do not need to request or enter an authorization code for the administrative transfer from ideegeo Group Ltd to 1API GmbH.
An authorization code is only relevant if you choose to transfer your domain to a different registrar.
Registration lookup services do not always update simultaneously.
Possible reasons include:
Wait for the registration information to refresh and check again later.
Contact support if the registrar information has not updated after a reasonable period or if the domain is showing another unexpected status.
That is expected.
iwantmyname remains the platform you use to manage the domain. 1API GmbH is the underlying registrar entity associated with the registration.
You are not being moved to a separate 1API customer portal.
The administrative transfer is not expected to invalidate or change an existing SSL or TLS certificate.
Certificates are normally associated with domain control and the systems where the certificate is installed, rather than the name of the registrar.
Automated certificate renewal can fail for unrelated reasons, including DNS changes, validation failures, hosting changes, or expired credentials. If a certificate issue occurs, first check the validation method used by your website or hosting provider.
A registrar change alone is not expected to affect search-engine rankings.
Search visibility can be affected by website downtime, DNS misconfiguration, content changes, redirects, or changes to website accessibility. None of those changes are planned as part of this administrative transfer.
The transfer is not expected to affect third-party email services.
Your email provider relies on DNS records such as MX, TXT, CNAME, and sometimes SRV records. These records are not planned to change as part of the registrar transfer.
Do not delete or recreate your email configuration because of this notification.
No changes to existing DNS verification records are planned.
TXT and CNAME records used by services such as website platforms, email providers, analytics services, certificate authorities, or social networks should remain in place.
You may receive communications associated with the administrative change, but no confirmation response is required from you unless a message specifically identifies a problem with your domain.
Always verify that a message is legitimate before following instructions or providing account information.
You can perform the following checks:
You do not need to contact support if these checks are successful.
Contact iwantmyname support if:
To reduce delays, include the domain name, relevant dates, screenshots, error messages, and a clear description of the outcome you need.
Contact iwantmyname support: here
Please contact iwantmyname first so that we can review the issue and try to resolve it directly.
When submitting a complaint, include:
You may also contact the Domain Name Commission, which provides oversight of the .nz domain name space.
The Domain Name Commission can assist with questions, complaints about .nz providers, or reports concerning information in the .nz registry.
Contact the Domain Name Commission through its enquiry form
The registrar associated with affected .nz domains will change from ideegeo Group Ltd to 1API GmbH on 25 August 2026.
This is an administrative transfer between companies within Team Internet Group.
No action is required from domain owners. You will continue using iwantmyname to manage your domain, and there are no planned changes to your account, ownership, pricing, terms, renewal date, DNS settings, nameservers, or domain-management experience.
You remain free to transfer your domain to another registrar at any time, subject to the normal requirements that apply to domain transfers.
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On 25 August 2026, .nz domain names managed through iwantmyname will be moved from the registrar ideegeo Group Ltd to 1API GmbH.
Both registrars are part of Team Internet Group, which owns and operates iwantmyname.
This is an internal administrative change. It does not change your ownership of your domain, the way you manage it through iwantmyname, or the services connected to it.
The accredited registrar associated with your .nz domain registration will change.
Currently, affected .nz domains are registered through:
ideegeo Group Ltd
From 25 August 2026, they will instead be registered through:
1API GmbH
This means that 1API GmbH will become the registrar formally associated with the affected .nz domain registrations.
iwantmyname will continue to be the service you use to access, renew, configure, and manage your domains.
iwantmyname is owned and operated by Team Internet Group Plc.
Both ideegeo Group Ltd and 1API GmbH are companies within Team Internet Group. The transfer is part of an internal streamlining process intended to simplify how .nz domain registrations are administered within the group.
This is not a sale of your domain, a change of domain ownership, or a transfer of your iwantmyname account to an unrelated company.
| Area | \nWhat to expect | \n
|---|---|
| Domain ownership | \nYour domain remains registered to its current registrant. | \n
| iwantmyname account | \nYour account, username, login method, and account access remain the same. | \n
| Domain management | \nYou will continue managing your domain through iwantmyname.com. | \n
| DNS settings | \nNo DNS changes are planned as part of this administrative transfer. | \n
| Nameservers | \nYour existing nameserver configuration is not expected to change. | \n
| Website and email | \nThe transfer is not expected to interrupt services connected to your domain. | \n
| Renewal date | \nYour existing registration and renewal dates remain unchanged. | \n
| Automatic renewal | \nYour existing automatic-renewal preference is not expected to change. | \n
| Pricing | \nNo price changes are being made as part of this registrar transfer. | \n
| Terms and conditions | \nYour iwantmyname terms and the .nz Registrant Core Terms and Conditions remain unchanged. | \n
| Support | \nYou will continue contacting the iwantmyname support team for assistance. | \n
| Ability to transfer | \nYou remain free to transfer your domain to another registrar. | \n
No.
The registrar change will be handled automatically. You do not need to:
You only need to contact us if you have a specific question, notice an unexpected issue, or want to transfer your domain to another registrar.
The administrative transfer is scheduled for 25 August 2026.
Your affected .nz domains will continue to show ideegeo Group Ltd as the registrar.
You can continue managing, renewing, and updating your domain normally through iwantmyname.
The registrar associated with affected .nz domains will be changed from ideegeo Group Ltd to 1API GmbH.
The change may not appear in every registration lookup service at exactly the same time. Some third-party services cache domain registration information and may take time to refresh.
You may see 1API GmbH listed as the registrar when viewing registration information for your domain.
You will still sign in to iwantmyname and manage your domain in the same way as before.
The registrar transfer is not expected to cause downtime.
Your website, email, redirects, verification records, and other services generally depend on your domain’s DNS and nameserver configuration. These settings are not being changed as part of this administrative transfer.
You should not need to update your hosting provider, email provider, website platform, or DNS records.
If you experience an issue after the transfer, first check whether your domain’s nameservers and DNS records still match the settings required by your website or email provider. If the settings appear correct but the service is not working, contact iwantmyname support and include:
No change to your domain’s registration or renewal date is planned.
A registrar-to-registrar administrative transfer does not mean that your domain is being newly registered, cancelled, or automatically renewed for a different period.
You can continue checking your renewal date and renewal settings from your iwantmyname account.
Your current automatic-renewal preference is not expected to change as part of this process.
We recommend that all domain owners periodically confirm that:
These are general domain-management precautions and are not additional requirements created by this registrar change.
No price change is being made as part of this administrative transfer.
Future pricing may still change for unrelated reasons, such as registry pricing changes, taxes, currency movements, or broader updates to iwantmyname pricing. Any such change would be communicated separately where required.
The registrar transfer itself does not create a new fee.
No.
There are no changes to the .nz Registrant Core Terms and Conditions as a result of this registrar transfer.
There are also no changes to iwantmyname’s terms and conditions specifically because of this administrative action.
No.
The registrar is the organization responsible for administering a domain registration on behalf of the registrant. Changing the registrar does not change who the registrant is.
Your domain will remain registered to the same registrant, subject to the registration information currently recorded for the domain.
No ownership change is being announced through this process.
iwantmyname is owned and operated by Team Internet Group Plc. The transfer is taking place between two registrar entities within Team Internet Group.
No.
Your existing iwantmyname account will remain in place. You will continue to use the same website and account credentials.
You will not need to create an account directly with 1API GmbH.
There is no action you need to take directly with 1API GmbH for this transfer.
Your customer relationship and normal support contact remain with iwantmyname.
Be cautious if you receive an unexpected message asking you to:
The administrative transfer described in this article does not require any of these actions.
When uncertain, do not use the links in the unexpected message. Sign in to iwantmyname directly through the website or contact iwantmyname support.
No registrant contact changes are planned as part of the registrar transfer.
Your existing registrant information should remain associated with your domain. You are still responsible for ensuring that the information is accurate and current.
You can review the available domain contact information from your iwantmyname account.
No privacy-setting changes are planned as part of this administrative transfer.
The information displayed publicly for a .nz domain remains subject to applicable .nz policies, registry requirements, privacy rules, and the information associated with the registration.
If you believe that information is being displayed incorrectly after the transfer, contact iwantmyname support with the affected domain name and a description of the information you are concerned about.
The change applies to affected .nz domain names currently registered through ideegeo Group Ltd and managed through iwantmyname.
You do not need to perform the transfer separately for each domain.
The process will be completed administratively. After the effective date, you may see 1API GmbH listed as the registrar for the affected domains.
This notification concerns .nz domain names.
Domains using other extensions may be registered through different registrar entities and are not necessarily affected by this specific change.
You can continue managing all supported domains from the same iwantmyname account.
Yes.
You can continue using iwantmyname to manage your domain before, during, and after the administrative transfer.
This includes normal activities such as:
There is no planned customer-facing management freeze associated with the transfer.
There is no general requirement to avoid DNS changes.
However, DNS changes can take time to propagate regardless of the registrar transfer. If you make DNS or nameserver changes near 25 August 2026, temporary differences between DNS resolvers may be related to normal DNS propagation rather than the administrative registrar change.
When making an important DNS change, record the previous settings so they can be restored if necessary.
The administrative transfer does not remove your responsibility to renew the domain by the applicable deadline.
Check the domain’s renewal date in your iwantmyname account and make sure that:
You do not need to renew early solely because of the registrar change.
If your domain is already expired, suspended, or in a recovery process, contact iwantmyname support. The available options may depend on the domain’s current lifecycle status.
If you have already started a transfer to another registrar, continue following the instructions provided for that transfer.
Transfer timing and eligibility can depend on the domain’s current status. Contact iwantmyname support if:
Include the domain name and any error message from the receiving registrar.
You are not required to keep your domain with iwantmyname.
You may transfer the domain to another registrar of your choice. Your ability to transfer is not restricted because of the administrative process described in this article.
Before transferring, consider whether you need to:
Transferring your domain away may change where and how you manage the domain. It does not automatically move your website, email service, or hosting content.
Contact the iwantmyname support team and state that you need the authorization code for a .nz domain transfer.
To help us process your request efficiently, include:
For security reasons, support may need to verify that the request comes from an authorized account holder.
Support request: [Insert iwantmyname support form link]
No.
You do not need to request or enter an authorization code for the administrative transfer from ideegeo Group Ltd to 1API GmbH.
An authorization code is only relevant if you choose to transfer your domain to a different registrar.
Registration lookup services do not always update simultaneously.
Possible reasons include:
Wait for the registration information to refresh and check again later.
Contact support if the registrar information has not updated after a reasonable period or if the domain is showing another unexpected status.
That is expected.
iwantmyname remains the platform you use to manage the domain. 1API GmbH is the underlying registrar entity associated with the registration.
You are not being moved to a separate 1API customer portal.
The administrative transfer is not expected to invalidate or change an existing SSL or TLS certificate.
Certificates are normally associated with domain control and the systems where the certificate is installed, rather than the name of the registrar.
Automated certificate renewal can fail for unrelated reasons, including DNS changes, validation failures, hosting changes, or expired credentials. If a certificate issue occurs, first check the validation method used by your website or hosting provider.
A registrar change alone is not expected to affect search-engine rankings.
Search visibility can be affected by website downtime, DNS misconfiguration, content changes, redirects, or changes to website accessibility. None of those changes are planned as part of this administrative transfer.
The transfer is not expected to affect third-party email services.
Your email provider relies on DNS records such as MX, TXT, CNAME, and sometimes SRV records. These records are not planned to change as part of the registrar transfer.
Do not delete or recreate your email configuration because of this notification.
No changes to existing DNS verification records are planned.
TXT and CNAME records used by services such as website platforms, email providers, analytics services, certificate authorities, or social networks should remain in place.
You may receive communications associated with the administrative change, but no confirmation response is required from you unless a message specifically identifies a problem with your domain.
Always verify that a message is legitimate before following instructions or providing account information.
You can perform the following checks:
You do not need to contact support if these checks are successful.
Contact iwantmyname support if:
To reduce delays, include the domain name, relevant dates, screenshots, error messages, and a clear description of the outcome you need.
Contact iwantmyname support: here
Please contact iwantmyname first so that we can review the issue and try to resolve it directly.
When submitting a complaint, include:
You may also contact the Domain Name Commission, which provides oversight of the .nz domain name space.
The Domain Name Commission can assist with questions, complaints about .nz providers, or reports concerning information in the .nz registry.
Contact the Domain Name Commission through its enquiry form
The registrar associated with affected .nz domains will change from ideegeo Group Ltd to 1API GmbH on 25 August 2026.
This is an administrative transfer between companies within Team Internet Group.
No action is required from domain owners. You will continue using iwantmyname to manage your domain, and there are no planned changes to your account, ownership, pricing, terms, renewal date, DNS settings, nameservers, or domain-management experience.
You remain free to transfer your domain to another registrar at any time, subject to the normal requirements that apply to domain transfers.
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On 25 August 2026, .nz domain names managed through iwantmyname will be moved from the registrar ideegeo Group Ltd to 1API GmbH.
Both registrars are part of Team Internet Group, which owns and operates iwantmyname.
This is an internal administrative change. It does not change your ownership of your domain, the way you manage it through iwantmyname, or the services connected to it.
The accredited registrar associated with your .nz domain registration will change.
Currently, affected .nz domains are registered through:
ideegeo Group Ltd
From 25 August 2026, they will instead be registered through:
1API GmbH
This means that 1API GmbH will become the registrar formally associated with the affected .nz domain registrations.
iwantmyname will continue to be the service you use to access, renew, configure, and manage your domains.
iwantmyname is owned and operated by Team Internet Group Plc.
Both ideegeo Group Ltd and 1API GmbH are companies within Team Internet Group. The transfer is part of an internal streamlining process intended to simplify how .nz domain registrations are administered within the group.
This is not a sale of your domain, a change of domain ownership, or a transfer of your iwantmyname account to an unrelated company.
| Area | \nWhat to expect | \n
|---|---|
| Domain ownership | \nYour domain remains registered to its current registrant. | \n
| iwantmyname account | \nYour account, username, login method, and account access remain the same. | \n
| Domain management | \nYou will continue managing your domain through iwantmyname.com. | \n
| DNS settings | \nNo DNS changes are planned as part of this administrative transfer. | \n
| Nameservers | \nYour existing nameserver configuration is not expected to change. | \n
| Website and email | \nThe transfer is not expected to interrupt services connected to your domain. | \n
| Renewal date | \nYour existing registration and renewal dates remain unchanged. | \n
| Automatic renewal | \nYour existing automatic-renewal preference is not expected to change. | \n
| Pricing | \nNo price changes are being made as part of this registrar transfer. | \n
| Terms and conditions | \nYour iwantmyname terms and the .nz Registrant Core Terms and Conditions remain unchanged. | \n
| Support | \nYou will continue contacting the iwantmyname support team for assistance. | \n
| Ability to transfer | \nYou remain free to transfer your domain to another registrar. | \n
No.
The registrar change will be handled automatically. You do not need to:
You only need to contact us if you have a specific question, notice an unexpected issue, or want to transfer your domain to another registrar.
The administrative transfer is scheduled for 25 August 2026.
Your affected .nz domains will continue to show ideegeo Group Ltd as the registrar.
You can continue managing, renewing, and updating your domain normally through iwantmyname.
The registrar associated with affected .nz domains will be changed from ideegeo Group Ltd to 1API GmbH.
The change may not appear in every registration lookup service at exactly the same time. Some third-party services cache domain registration information and may take time to refresh.
You may see 1API GmbH listed as the registrar when viewing registration information for your domain.
You will still sign in to iwantmyname and manage your domain in the same way as before.
The registrar transfer is not expected to cause downtime.
Your website, email, redirects, verification records, and other services generally depend on your domain’s DNS and nameserver configuration. These settings are not being changed as part of this administrative transfer.
You should not need to update your hosting provider, email provider, website platform, or DNS records.
If you experience an issue after the transfer, first check whether your domain’s nameservers and DNS records still match the settings required by your website or email provider. If the settings appear correct but the service is not working, contact iwantmyname support and include:
No change to your domain’s registration or renewal date is planned.
A registrar-to-registrar administrative transfer does not mean that your domain is being newly registered, cancelled, or automatically renewed for a different period.
You can continue checking your renewal date and renewal settings from your iwantmyname account.
Your current automatic-renewal preference is not expected to change as part of this process.
We recommend that all domain owners periodically confirm that:
These are general domain-management precautions and are not additional requirements created by this registrar change.
No price change is being made as part of this administrative transfer.
Future pricing may still change for unrelated reasons, such as registry pricing changes, taxes, currency movements, or broader updates to iwantmyname pricing. Any such change would be communicated separately where required.
The registrar transfer itself does not create a new fee.
No.
There are no changes to the .nz Registrant Core Terms and Conditions as a result of this registrar transfer.
There are also no changes to iwantmyname’s terms and conditions specifically because of this administrative action.
No.
The registrar is the organization responsible for administering a domain registration on behalf of the registrant. Changing the registrar does not change who the registrant is.
Your domain will remain registered to the same registrant, subject to the registration information currently recorded for the domain.
No ownership change is being announced through this process.
iwantmyname is owned and operated by Team Internet Group Plc. The transfer is taking place between two registrar entities within Team Internet Group.
No.
Your existing iwantmyname account will remain in place. You will continue to use the same website and account credentials.
You will not need to create an account directly with 1API GmbH.
There is no action you need to take directly with 1API GmbH for this transfer.
Your customer relationship and normal support contact remain with iwantmyname.
Be cautious if you receive an unexpected message asking you to:
The administrative transfer described in this article does not require any of these actions.
When uncertain, do not use the links in the unexpected message. Sign in to iwantmyname directly through the website or contact iwantmyname support.
No registrant contact changes are planned as part of the registrar transfer.
Your existing registrant information should remain associated with your domain. You are still responsible for ensuring that the information is accurate and current.
You can review the available domain contact information from your iwantmyname account.
No privacy-setting changes are planned as part of this administrative transfer.
The information displayed publicly for a .nz domain remains subject to applicable .nz policies, registry requirements, privacy rules, and the information associated with the registration.
If you believe that information is being displayed incorrectly after the transfer, contact iwantmyname support with the affected domain name and a description of the information you are concerned about.
The change applies to affected .nz domain names currently registered through ideegeo Group Ltd and managed through iwantmyname.
You do not need to perform the transfer separately for each domain.
The process will be completed administratively. After the effective date, you may see 1API GmbH listed as the registrar for the affected domains.
This notification concerns .nz domain names.
Domains using other extensions may be registered through different registrar entities and are not necessarily affected by this specific change.
You can continue managing all supported domains from the same iwantmyname account.
Yes.
You can continue using iwantmyname to manage your domain before, during, and after the administrative transfer.
This includes normal activities such as:
There is no planned customer-facing management freeze associated with the transfer.
There is no general requirement to avoid DNS changes.
However, DNS changes can take time to propagate regardless of the registrar transfer. If you make DNS or nameserver changes near 25 August 2026, temporary differences between DNS resolvers may be related to normal DNS propagation rather than the administrative registrar change.
When making an important DNS change, record the previous settings so they can be restored if necessary.
The administrative transfer does not remove your responsibility to renew the domain by the applicable deadline.
Check the domain’s renewal date in your iwantmyname account and make sure that:
You do not need to renew early solely because of the registrar change.
If your domain is already expired, suspended, or in a recovery process, contact iwantmyname support. The available options may depend on the domain’s current lifecycle status.
If you have already started a transfer to another registrar, continue following the instructions provided for that transfer.
Transfer timing and eligibility can depend on the domain’s current status. Contact iwantmyname support if:
Include the domain name and any error message from the receiving registrar.
You are not required to keep your domain with iwantmyname.
You may transfer the domain to another registrar of your choice. Your ability to transfer is not restricted because of the administrative process described in this article.
Before transferring, consider whether you need to:
Transferring your domain away may change where and how you manage the domain. It does not automatically move your website, email service, or hosting content.
Contact the iwantmyname support team and state that you need the authorization code for a .nz domain transfer.
To help us process your request efficiently, include:
For security reasons, support may need to verify that the request comes from an authorized account holder.
Support request: [Insert iwantmyname support form link]
No.
You do not need to request or enter an authorization code for the administrative transfer from ideegeo Group Ltd to 1API GmbH.
An authorization code is only relevant if you choose to transfer your domain to a different registrar.
Registration lookup services do not always update simultaneously.
Possible reasons include:
Wait for the registration information to refresh and check again later.
Contact support if the registrar information has not updated after a reasonable period or if the domain is showing another unexpected status.
That is expected.
iwantmyname remains the platform you use to manage the domain. 1API GmbH is the underlying registrar entity associated with the registration.
You are not being moved to a separate 1API customer portal.
The administrative transfer is not expected to invalidate or change an existing SSL or TLS certificate.
Certificates are normally associated with domain control and the systems where the certificate is installed, rather than the name of the registrar.
Automated certificate renewal can fail for unrelated reasons, including DNS changes, validation failures, hosting changes, or expired credentials. If a certificate issue occurs, first check the validation method used by your website or hosting provider.
A registrar change alone is not expected to affect search-engine rankings.
Search visibility can be affected by website downtime, DNS misconfiguration, content changes, redirects, or changes to website accessibility. None of those changes are planned as part of this administrative transfer.
The transfer is not expected to affect third-party email services.
Your email provider relies on DNS records such as MX, TXT, CNAME, and sometimes SRV records. These records are not planned to change as part of the registrar transfer.
Do not delete or recreate your email configuration because of this notification.
No changes to existing DNS verification records are planned.
TXT and CNAME records used by services such as website platforms, email providers, analytics services, certificate authorities, or social networks should remain in place.
You may receive communications associated with the administrative change, but no confirmation response is required from you unless a message specifically identifies a problem with your domain.
Always verify that a message is legitimate before following instructions or providing account information.
You can perform the following checks:
You do not need to contact support if these checks are successful.
Contact iwantmyname support if:
To reduce delays, include the domain name, relevant dates, screenshots, error messages, and a clear description of the outcome you need.
Contact iwantmyname support: here
Please contact iwantmyname first so that we can review the issue and try to resolve it directly.
When submitting a complaint, include:
You may also contact the Domain Name Commission, which provides oversight of the .nz domain name space.
The Domain Name Commission can assist with questions, complaints about .nz providers, or reports concerning information in the .nz registry.
Contact the Domain Name Commission through its enquiry form
The registrar associated with affected .nz domains will change from ideegeo Group Ltd to 1API GmbH on 25 August 2026.
This is an administrative transfer between companies within Team Internet Group.
No action is required from domain owners. You will continue using iwantmyname to manage your domain, and there are no planned changes to your account, ownership, pricing, terms, renewal date, DNS settings, nameservers, or domain-management experience.
You remain free to transfer your domain to another registrar at any time, subject to the normal requirements that apply to domain transfers.
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To comply with new European cybersecurity regulations (the NIS2 Directive), all domain registrations now require a verified email address for the domain owner (registrant).
Email verification helps ensure domain ownership information remains accurate and allows domain owners to receive important notifications about their domains when necessary.
When Did This Requirement Start?
Email verification became mandatory for all new domain registrations and ownership updates on 25 November 2025.
If your domain was registered before this date, no action is required unless you update the domain owner's contact information.
Which Domains Require Verification?
Email verification applies to:
This requirement applies to all domain extensions (.com, .net, .org, .de, .co.uk, and many others).
Domains registered before 25 November 2025 are not affected unless ownership information is changed.
How Does Verification Work?
When you register a domain or update the owner's email address, we automatically send a verification email to that address.
Simply:
Once verified, no further action is needed unless you change the email address again.
How Long Do I Have to Verify?
You have 15 days from the date the verification email is sent.
We recommend verifying as soon as possible to avoid any interruption to your domain services.
What Happens If I Don't Verify My Email?
If your email address is not verified within 15 days, your domain may be suspended.
During suspension:
How Do I Reactivate a Suspended Domain?
Simply verify your email address using the link in the original verification email.
Once verification is completed, your domain will automatically be reactivated.
If the verification link is no longer working, please contact our support team.
I Didn't Receive the Verification Email
Please try the following:
Check Your Spam Folder
Verification emails are sometimes filtered by email providers.
Search Your Inbox
Search for emails containing:
Add the Sender to Your Safe List
Adding the verification sender to your contacts can help prevent future delivery issues.
Still Can't Find It?
Contact the Iwantmyname Support team and we'll resend the verification email.
Do I Need to Verify Again If I Change My Email Address?
Yes.
Whenever the owner contact email address is changed to a new, previously unverified email address, a new verification email will be sent.
The new address must be verified within 15 days.
Frequently Asked Questions
Will my domain be deleted if I don't verify?
No. The domain remains registered but may be suspended until verification is completed.
Can I verify after the 15-day deadline?
Yes. Verification can still be completed after suspension, and the domain will be reactivated once verification succeeds.
Does this apply to all domain extensions?
Yes. Email verification applies to nearly all domain extensions. Some fulfilment-based TLDs may continue operating under separate registry-specific processes.
Why is this required?
The NIS2 Directive requires registrars and domain providers to maintain accurate registration data and ensure domain owners can be contacted when necessary.
","user_segment_ids":[]},{"id":36909850545565,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/36909850545565.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/36909850545565-Why-Do-I-Need-to-Verify-My-Email-Address","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173969543837,"created_at":"2026-06-16T13:56:15Z","updated_at":"2026-06-16T13:56:27Z","name":"Why Do I Need to Verify My Email Address?","title":"Why Do I Need to Verify My Email Address?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-06-16T13:56:26Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
To comply with new European cybersecurity regulations (the NIS2 Directive), all domain registrations now require a verified email address for the domain owner (registrant).
Email verification helps ensure domain ownership information remains accurate and allows domain owners to receive important notifications about their domains when necessary.
When Did This Requirement Start?
Email verification became mandatory for all new domain registrations and ownership updates on 25 November 2025.
If your domain was registered before this date, no action is required unless you update the domain owner's contact information.
Which Domains Require Verification?
Email verification applies to:
This requirement applies to all domain extensions (.com, .net, .org, .de, .co.uk, and many others).
Domains registered before 25 November 2025 are not affected unless ownership information is changed.
How Does Verification Work?
When you register a domain or update the owner's email address, we automatically send a verification email to that address.
Simply:
Once verified, no further action is needed unless you change the email address again.
How Long Do I Have to Verify?
You have 15 days from the date the verification email is sent.
We recommend verifying as soon as possible to avoid any interruption to your domain services.
What Happens If I Don't Verify My Email?
If your email address is not verified within 15 days, your domain may be suspended.
During suspension:
How Do I Reactivate a Suspended Domain?
Simply verify your email address using the link in the original verification email.
Once verification is completed, your domain will automatically be reactivated.
If the verification link is no longer working, please contact our support team.
I Didn't Receive the Verification Email
Please try the following:
Check Your Spam Folder
Verification emails are sometimes filtered by email providers.
Search Your Inbox
Search for emails containing:
Add the Sender to Your Safe List
Adding the verification sender to your contacts can help prevent future delivery issues.
Still Can't Find It?
Contact the Iwantmyname Support team and we'll resend the verification email.
Do I Need to Verify Again If I Change My Email Address?
Yes.
Whenever the owner contact email address is changed to a new, previously unverified email address, a new verification email will be sent.
The new address must be verified within 15 days.
Frequently Asked Questions
Will my domain be deleted if I don't verify?
No. The domain remains registered but may be suspended until verification is completed.
Can I verify after the 15-day deadline?
Yes. Verification can still be completed after suspension, and the domain will be reactivated once verification succeeds.
Does this apply to all domain extensions?
Yes. Email verification applies to nearly all domain extensions. Some fulfilment-based TLDs may continue operating under separate registry-specific processes.
Why is this required?
The NIS2 Directive requires registrars and domain providers to maintain accurate registration data and ensure domain owners can be contacted when necessary.
","user_segment_ids":[]},{"id":27910204636701,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/27910204636701.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/27910204636701-How-Can-I-Fix-Common-Payment-Issues-on-My-Account","author_id":26437468911389,"comments_disabled":true,"draft":false,"promoted":true,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173957098397,"created_at":"2025-06-05T07:50:05Z","updated_at":"2025-06-10T15:38:45Z","name":"How Can I Fix Common Payment Issues on My Account?","title":"How Can I Fix Common Payment Issues on My Account?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-06-05T07:51:07Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":["01JWZH16MHJ9FWJ8VPP7GSPYN2","01JWZH1CQM914XKDX12TS2A2HS","01JWZH1QDNY5ZKVGGKCPBCAYC0"],"label_names":[],"body":"If you're experiencing issues with payments—such as failed transactions or an invalid credit card—here’s how to identify the problem and get back on track.
\nNote: If a payment doesn’t go through on the first attempt, we will automatically retry it multiple times before marking it as failed.
\nIf your card is marked as invalid, it means a payment attempt failed and the card can no longer be used for automatic payments.
\nImportant: We only use the default credit card for automatic payments. If that card is marked as invalid, we will not attempt to charge any other saved cards.
\nYou can resolve this by trying one of the following:
\nAdd funds to your account or manually renew a service. Once the payment is successful, your card will be reactivated for automatic payments.
\nNote: Saved credit cards will only appear as an option for manual payments if two-factor authentication (2FA) is enabled on your account.
\nDeleting the card from your account and adding it again can refresh its status and resolve the issue.
\n\n
When you add a second card, it automatically becomes your default payment method. This means all future automatic payments will be charged to the new card.
\nTo check or manage your cards, go to:
My Account → Stored debit/credit cards
The default card will be labeled as “Default”.
\n
If you're unable to resolve the issue, please contact our support team. We're happy to help!
","user_segment_ids":[]},{"id":26622471185309,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26622471185309.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26622471185309-How-does-a-dynamic-DNS-record-work-and-how-can-I-update-it","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-1,"vote_count":1,"upvote_count":0,"downvote_count":1,"section_id":26174146880413,"created_at":"2025-04-14T13:05:40Z","updated_at":"2025-04-15T13:49:44Z","name":"How does a dynamic DNS record work and how can I update it?","title":"How does a dynamic DNS record work and how can I update it?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-15T13:49:43Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"gTLD domains (such as .com, .org, etc.) will be removed from accounts after the post-expiry grace period, which is approximately 35 days after expiration. ccTLD domain registries have their own specific rules regarding the duration of the grace period, if they offer one at all. For more detailed information, please contact us directly.
","user_segment_ids":[]},{"id":26616900713885,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26616900713885.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26616900713885-What-are-Premium-Domains","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174137100701,"created_at":"2025-04-14T10:15:54Z","updated_at":"2025-04-14T10:16:26Z","name":"What are Premium Domains?","title":"What are Premium Domains?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-14T10:16:26Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"Premium domains are highly sought-after domain names that typically command a higher price compared to standard domain registrations. These domains are considered valuable due to their short length, memorable nature, and the inclusion of popular keywords or desirable extensions. Premium domains are often easy to remember, brandable, and have the potential to drive more traffic to your website, making them a preferred choice for businesses and individuals looking to establish a strong online presence.
\nWhy Do Premium Domains Have Special Pricing?
\nThe special pricing of premium domains is primarily driven by their perceived value and market demand. Factors contributing to this premium pricing include:
\nRenewal Costs for Premium Domains
\nIt's important to note that some premium domains, particularly those with newer extensions like .tech, .online, .store, or .app, may also renew at a premium price. Unlike standard domains, which typically renew at a consistent and relatively low cost, premium domains may have higher renewal fees. To avoid unexpected expenses, always check the renewal price carefully at the time of checkout.
\nIn summary, premium domains offer significant branding and marketing advantages, but they come with higher initial and potentially higher renewal costs. Always verify the renewal pricing details before finalizing your purchase to ensure transparency and avoid surprises.
","user_segment_ids":[]},{"id":26509069933853,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26509069933853.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26509069933853-iwantmyname-Upgrade-FAQs","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173969543837,"created_at":"2025-04-09T13:32:41Z","updated_at":"2025-04-14T12:40:45Z","name":"iwantmyname Upgrade FAQs","title":"iwantmyname Upgrade FAQs","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-14T12:40:45Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"","user_segment_ids":[]},{"id":26444262794909,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26444262794909.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26444262794909-How-can-I-enable-two-factor-authentication","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173984590621,"created_at":"2025-04-07T14:17:04Z","updated_at":"2025-04-07T14:17:33Z","name":"How can I enable two-factor authentication?","title":"How can I enable two-factor authentication?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T14:17:33Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
What is two-factor authentication?
Two-factor authentication (2FA) is a highly recommended security feature that protects your iwantmyname account by requiring an additional verification code when logging in. This extra layer of security helps prevent unauthorized access, even if someone manages to obtain your password.
How to activate two-factor authentication?
To enable 2FA for your iwantmyname account, follow these steps:
1. Login to your iwantmyname account.
2. Navigate to My Account > My Profile from the top menu
3. In the Account security tab, select the option to enable 2FA.
4. You will see a QR code on the screen. Open the authenticator app you're using and scan this QR code.
If you don't already have an authenticator app, you can download one of the following:
Google Authenticator for Android | Google Authenticator for iOS
Microsoft Authenticator for Android | Microsoft Authenticator for iOS
5 Once the QR code is successfully scanned, the authenticator app will display a verification token (a time-sensitive code).
6. Click on \"Continue\" and Enter this verification code into the corresponding field in your iwantmyname account.
7. Store your backup recovery codes on a safe place and click on \"Finish\" to Enable Two-Factor Authentication\"
Why Use 2FA?
Enabling 2FA significantly increases the security of your account. Even if your password is compromised, a second form of verification will still be required to access your account, making it much harder for unauthorized users to gain entry.
What Happens if 2FA is Not Enabled?
If you do not manually enable 2FA, we will automatically enable email-based 2FA for your account. This means each time you log in, you’ll need to enter your username, password, and a one-time code sent to your registered email address.
Can I Use SMS for 2FA?
For IWantMyName accounts, we are no longer supporting SMS-based Two-Factor Authentication due to security vulnerabilities inherent in SMS delivery. Authenticator apps provide a more secure alternative. For users who do not activate an authenticator app, the email-based 2FA option will be automatically enabled.
Stay Secure—Enable 2FA Today!
We strongly recommend that you take advantage of 2FA to safeguard your iwantmyname account. The setup process is simple, and the added protection is invaluable.
For your account setup, login, and contact details, DO NOT use an email address that uses the domain name you are registering. That email account does not yet exist so you will not be able to receive verification notices and other important information for the registration.
\nIf you need to reset your password and the login email address is no longer accessible or it has a typo, for example, please let us know. We will need to authenticate you as the account holder for security, and then can update the login email address for you.
\nSecurity authentication will require you to complete and return an authorization form and provide proof of ID for the account holder and account contact details. You can send this information to us directly, or upload it to a secure server and temporarily provide us with access details if you prefer.
\nPlease note that if you have enabled two-factor authentication (Authy), you will need both your iwantmyname login credentials and the additional security code from Authy to login to your account. (Authy is the third-party app we use for two-factor authentication.)
\nIf it's an issue with Authy that's preventing you from logging in , you will need to try to resolve that first. Because Authy is a separate system, we do not have access to your account with them. Check their FAQ for more information on token problems, lockouts, resets, etc.
\nIf you are not able to resolve the Authy issue, we can remove the two-factor authentication for you, but for security will require extensive documentation. Please contact us so we can advise.
","user_segment_ids":[]},{"id":26328090483101,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26328090483101.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26328090483101-How-do-I-set-up-email-with-only-an-IP-address-for-the-mail-server","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174146880413,"created_at":"2025-04-02T14:54:41Z","updated_at":"2025-04-02T14:54:57Z","name":"How do I set up email with only an IP address for the mail server","title":"How do I set up email with only an IP address for the mail server","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-02T14:54:57Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"MX records cannot point to an IP address, but there is a workaround. If you only have an IP address for your mail server, you will need to do a two-part setup to get things working.
\nYou will need to be logged in to your account, and go to the dashboard for the domain you want to set up.
\nCreate and save an A record for a subdomain, e.g. mail.mydomain.com, that points to the IP address you have. The subdomain will go in the Hostname ('Name') field, and you can leave TTL as is at 3600.
Create an MX record for the newly created subdomain, e.g. mail.mydomain.com. If you haven't been provided with a Priority number, use 10. TTL can be left as is at 3600.
For each of the records, click the blue Add button to add them to the zone and your list of DNS records for the domain. When you are finished, click the Apply Now button on the left side to save the changes.
We do support CAA records, but we would need to add them for you in the back end system. Please login to your iwantmyname account and send us a request via our support form to provide the required security authentication.
\nAlso include the syntax needed for your CAA record: <flags> <tag> <value>
\nE.g. 128 issue \"mydomain.com\"
\nOnce we have that information we can make the update for you. In the mean, time if you have any questions, just let us know.
","user_segment_ids":[]},{"id":26327841397917,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26327841397917.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26327841397917-Zenfolio-setup","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173921977501,"created_at":"2025-04-02T14:45:53Z","updated_at":"2025-04-08T07:37:12Z","name":"Zenfolio setup","title":"Zenfolio setup","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-02T14:46:13Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"When you are logged in to your iwantmyname account, please send us a support ticket asking us to add the Zenfolio records to your domain:
\nhttps://iwantmyname.com/support
\nWe will advise once this has been completed. The new records will take a few hours to propagate, then you can complete setup in Zenfolio. To do that, go to Step 6 Test your DNS here: https://www.zenfolio.com/u/e/settings/website/updatedns.aspx
\nYou may see things start working within a few minutes, but please remember that it can take up to 48 hours for DNS changes to fully propagate around the internet. So your website may not show up in all browsers immediately.
","user_segment_ids":[]},{"id":26327663435677,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26327663435677.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26327663435677-Wix-setup","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26173921977501,"created_at":"2025-04-02T14:39:20Z","updated_at":"2025-04-08T07:38:12Z","name":"Wix setup","title":"Wix setup","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T12:06:13Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"You will need to login to your iwantmyname account and go to the dashboard of the domain you want to connect to Wix.
\nWix does not have standard DNS records for all customers, so you we cannot set up an install. You will need to copy the DNS records in your Wix account.
\nThere is an A record and a CNAME record. You can add those and save the changes in your dashboard, or if you send us the records via our support form to provide security authentication as the account holder, we can add them for you.
\nThe records will look something like the example below.
\nWe recommend using Wix's DNS records particularly if you are also using additional services, like email hosting.
\nOnce the setup is complete in your iwantmyname account, you can finish the setup in your Wix account. Their instructions are here: Connecting a Domain to Wix Using the Pointing Method.
\nAlternatively, if you prefer you can use Wix's nameservers instead of DNS records. You can also find those in your Wix account. Like the DNS records, the nameservers are different for all customers, so you will have to copy yours in your Wix account. There are instructions here on how to find them: Connecting a Domain to the Wix Name Servers.
\nThe records will look something like the example below. You do not need to copy the IP address that's in bracket's following the nameserver, just the part ending in \".net\".
\nIn your iwantmyname domain's dashboard, click on 'Manage DNS records and nameservers'. Replace them with the Wix nameservers. It's okay that there are only two. Do not leave any iwantmyname nameservers in place or it will cause a conflict. Then save the settings.
\nThen you will go back to your Wix account and complete setup there using the instructions linked above.
\nYou may see things start working within a few minutes, but please remember that it can take up to 48 hours for DNS changes to fully propagate around the internet. So your website may not show up in all browsers immediately.
","user_segment_ids":[]},{"id":26324695856285,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324695856285.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324695856285--es-registrant-email-change","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174137100701,"created_at":"2025-04-02T13:14:51Z","updated_at":"2025-04-07T12:05:19Z","name":".es registrant email change","title":".es registrant email change","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T12:05:18Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"Since 2010 it is no longer possible to change the contact information of the domain holder trough a registrar. The domain holder has to login at the registry with his NIC handle (can be found in WHOIS information...148389B-ESNIC-F5 in this specific case).
\nThe password can be recovered here:
\nhttps://www.nic.es/sgnd/contacto/passRecoverInicializar.action?tContacto.nic.
\nThe domain holder will then receive an email with his credentials. The email address of the domain holder and admin contact can only be changed only at the registry directly.
","user_segment_ids":[]},{"id":26324645198621,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324645198621.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324645198621-How-to-create-a-WHOIS-template","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174148787869,"created_at":"2025-04-02T13:13:28Z","updated_at":"2025-04-04T16:32:31Z","name":"How to create a WHOIS template?","title":"How to create a WHOIS template?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-04T16:32:31Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"To create a template with your contact info:
Once the template is created, any time you register a domain from your account or want to use the information in the template for the domain, you can just use it from 'Fill using template' select the template and click ‘Load’.
","user_segment_ids":[]},{"id":26324575531037,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324575531037.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324575531037-How-to-enable-disable-private-whois-for-your-domain","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174148787869,"created_at":"2025-04-02T13:12:01Z","updated_at":"2025-05-27T23:09:23Z","name":"How to enable/disable private whois for your domain?","title":"How to enable/disable private whois for your domain?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-05-27T23:09:23Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"In case you want to disclose Whois details, please use the option below the contact you like to disclose information for.
\n","user_segment_ids":[]},{"id":26324497761693,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324497761693.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324497761693-60-day-transfer-lock","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174143617309,"created_at":"2025-04-02T13:09:39Z","updated_at":"2025-04-07T12:01:25Z","name":"60-day transfer lock","title":"60-day transfer lock","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T12:01:25Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
When gTLD domains, like .COM, .NET, etc. are registered, the registry applies a transfer lock for 60 days. That means those domains cannot be transferred out to a new registrar, per ICANN policy. (ICANN is the internet's governing body.) We have no influence over that.
\nThis transfer lock also applies to gTLD domains that have had an owner change (update to some registrant details: the name, company, and/or email address), or that have been transferred between registrars within the last 60 days.
\nOnce that initial 60-day lock period has ended, you will be able to transfer the domain.
","user_segment_ids":[]},{"id":26324424056477,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324424056477.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324424056477-How-do-I-transfer-my-CO-UK-UK-domain-to-a-different-registrar","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174143617309,"created_at":"2025-04-02T13:08:14Z","updated_at":"2025-04-07T11:59:46Z","name":"How do I transfer my .CO.UK / .UK domain to a different registrar?","title":"How do I transfer my .CO.UK / .UK domain to a different registrar?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T11:59:45Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"To transfer your .UK domain name from IWMN to another registrar requires changing what's called the registrar tag or IPS tag to the new company's tag. It works a bit differently from gTLD transfers, like for a .com domain.
\nOnce you have the IPS tag, please login to your account, click on your domain name, click on ‘Change Tag’ and enter the IPS tag of the new registrar and click on ‘Transfer’ and the domain will be transferred to the new registrar.
","user_segment_ids":[]},{"id":26324370319517,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324370319517.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324370319517-How-to-complete-a-gTLD-domain-owner-change","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174137100701,"created_at":"2025-04-02T13:06:21Z","updated_at":"2025-04-07T11:58:49Z","name":"How to complete a gTLD domain owner change?","title":"How to complete a gTLD domain owner change?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T11:58:49Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"Changes to the owner details for gTLD domains (.COM, .ORG, etc.) are processed the same way for all gTLD domains, as they are governed by ICANN, the internet's governing body. The following instructions are only for gTLD domains.
\nChanges to the owner details for ccTLD domains – the two-letter country code extensions – differ widely, as they are governed by each specific registry. We will not be outlining how to update ccTLDs in this article.
\nIf you update the domain owner's name, company, and/or email address, a confirmation email will be sent to the original owner email address (so not the one you changed it to). That confirmation requires clicking a link in the email within two weeks of the changes being made. If this is not done the changes will be cancelled.
\nIf you don't see the confirmation email, be sure to check your spam folder. If you do not have access to the original email address or the account is no longer active, we would have to make the owner change for you.
\nOnce an owner change is completed, the domain is locked against transfer for 60 days, unless the old owner of the domain opts out of the transfer lock, which is an option in the email they receive.
\nIf we have to make the change for you, there is no way to opt out of the transfer lock.
\nThe domain will work normally during the 60 days, and changes can be made to DNS records, nameservers, etc. The domain just can't be moved to a new registrar.
","user_segment_ids":[]},{"id":26324126815389,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324126815389.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324126815389-How-to-cancel-a-domain-transfer-at-IWMN","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174143617309,"created_at":"2025-04-02T13:00:14Z","updated_at":"2025-04-07T11:55:10Z","name":"How to cancel a domain transfer at IWMN?","title":"How to cancel a domain transfer at IWMN?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T11:55:10Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"To cancel a domain transfer:
\nThe transfer will then be cancelled and the funds will be credited to your account.
","user_segment_ids":[]},{"id":26324076343581,"url":"https://new-iwantmyname.zendesk.com/api/v2/help_center/en-gb/articles/26324076343581.json","html_url":"https://new.help.iwantmyname.com/hc/en-gb/articles/26324076343581-Where-can-I-request-the-authorization-or-EPP-code-for-my-domain","author_id":6547737464349,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":26174143617309,"created_at":"2025-04-02T12:58:39Z","updated_at":"2025-04-07T11:53:56Z","name":"Where can I request the authorization or EPP code for my domain?","title":"Where can I request the authorization or EPP code for my domain?","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2025-04-07T11:53:56Z","user_segment_id":null,"permission_group_id":672238,"content_tag_ids":[],"label_names":[],"body":"
To access your authorization code,
Did you know you usually don't have to transfer a domain to use third-party web hosting? Most hosting companies can provide you with their set of nameservers or DNS records to connect domains to their service.
\nOne of the advantages of keeping the management with a dedicated domain registrar like IWMN is that you can always change hosting providers without moving the domain again.
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